Chennai: Technological evolution's in recent years have significantly changed the behavior of the IT leaders and this has propelled a shift to enable Remote Infrastructure Management (RIM) in those companies with critical IT infrastructure. So far, RIM has achieved tremendous popularity among the businesses as it offers valuable benefits like cost advantage, assisting internal IT teams, concentrating on strategic goals and lessen the load of the day to day IT operations management. In short, RIM emerged as a preferred alternative for companies looking to optimize their IT infrastructure.
With the innovation in application of Business Intelligence, dashboards are now used in boardrooms for interactive discussion on the data. Enormous increase in volumes of data that needs to be analyzed is challenging the technology in how it is stored, retrieved and presented. The growth of new technologies (Social, Mobile, Analytic and Cloud), with the increased adoption, has become the epicenter for transformative IT Solutions for customers worldwide. This was one such major development in the technology services sector in 2013.
The power shift from the CIO/CTO’s office to business units from a technology perspective is another rapid change that services providers are getting used to.
Strategic investments, new customer acquisitions (demonstrating capability) and better business processes are required to propel service providers as strategic business partners in the eyes of customer. Specialization is no-longer in vogue, welcome to the era of hyper-specialization! This is a journey that is likely to continue for the next coming years.
The increased adoption of new and disruptive technologies, the powers shift, newer customer segments, geographies and strategic business partners with whom a customer could offer a joint value proposition to customers are important trends to watch out for in 2014.
On the other hand, the customer spend in 2014 will increase with the increased adoption of new technologies. “Transitioning as a strategic business partner for customers, increased play in the new and disruptive technologies segment, focused opportunities in newer markets are growth drivers in 2014,” says AravindSankaran, Director, Marlabs Software.
The overall Remote Infrastructure Management Services’ global market is forecast to be worth $355 billion by 2016. The recent growth in this vertical has been due to improvement in offshore delivery capabilities of global IT service providers, data center transformation, and utility based cloud computing, along with initiatives taken to cut costs in infrastructure management. The Indian companies are hopping to bite in a major portion of this pie.
Good post. It is helpful to read through articles from Remote Infrastructure Management Services is the effective solution mostly using in the IT infrastructure. Remote infrastructure management includes Help desk, Server, Storage, Workstation, IT security Management, Application support, monitoring of server and network devices.
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